004915560101200
128 City Road, London, United Kingdom, EC1V 2NX
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Effective: 09 August 2025 · Provider: SUKAY GMBH LIMITED (“we”, “us”), 128 City Road, EC1V 2NX, London, United Kingdom · Company No. 15289541 · info@sukaygmbh.ltd

1) Scope & Acceptance

These Terms govern your use of sukaygmbh.ltd and our services presented on it. By using the site, you agree to these Terms. If you do not agree, do not use the site.

2) What we do (and don’t do)

  • We provide web & media services, business setup & consulting, and trading education (education only; no investment advice).
  • We offer travel/visa referrals as an affiliate/referral platform. Bookings and payments are completed directly with third‑party providers (e.g., airlines, OTAs, hotel platforms). We do not process customer payments and do not issue tickets. The provider you book with is the merchant of record.
  • We are not a package travel organiser or a retailer combining packages, and we do not create linked travel arrangements. If a third‑party provider sells you a package, its legal duties apply to them.

3) Third‑party services and contracts

  • Your contract for any travel product is with the provider. Their terms and privacy notice apply. All changes, cancellations, refunds, schedule issues, baggage and service complaints must be addressed to the provider.
  • ATOL (UK): If you book an ATOL‑protected trip with a UK provider, they must issue an ATOL Certificate immediately when you make the first payment. We are not an ATOL holder and do not issue ATOL Certificates.

4) Prices, availability, content

  • Prices/availability shown on our site are provided by third parties and can change at short notice. The binding price and terms are those shown by the provider at checkout.
  • Visa/entry rules and schedules may change. Always verify with official sources (embassies/consulates, carriers, airports) before you travel.

5) Affiliate disclosure

Some outbound links are sponsored/affiliate links. We may earn a commission if you book via those links. This does not change the price you pay and does not make us a party to your contract with the provider.

6) User responsibilities

  • Provide accurate information (e.g., names exactly as in the passport).
  • Do not use the site for unlawful purposes, scraping, security breaches or to interfere with the site.
  • You are responsible for ensuring that you meet entry, visa, health and transit requirements for your journey.

7) Cooling‑off and cancellations (consumers)

  • We do not sell passenger transport; for such contracts, the statutory withdrawal (cooling‑off) right does not apply under EU and UK rules.
  • For any services we sell directly (e.g., consulting, training), EU/UK consumers generally have a 14‑day withdrawal right for distance contracts. You can ask us to start performance within the 14‑day period; if we fully perform, the right ends, and if we have started, you pay a reasonable amount for the service performed up to your withdrawal.
  • Where the provider sells you travel products, their cancellation and refund policy applies.

8) Intellectual property

The site and its content are protected by copyright and other IP rights. You may not copy, modify, distribute or create derivative works without prior written permission, except as allowed by law.

9) Warranties & liability

  • We provide the site on an “as is” and “as available” basis. We do not warrant accuracy, completeness or availability.
  • Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, or for death or personal injury caused by negligence, or any liability that cannot legally be limited.
  • Subject to the above, we exclude liability for indirect or consequential loss, and limit liability for simple negligence to the foreseeable, typical damage. We are not liable for the performance of third‑party services.

10) Geo‑blocking & access

We do not unjustifiably block or re‑route EU/EEA customers based on nationality, residence or establishment. If access is restricted for legal or regulatory reasons, we provide a clear explanation.

11) Changes to the site and Terms

We may modify, suspend or discontinue parts of the site. We may update these Terms for legal, technical or business reasons. The current version is published here with the date above.

12) Governing law & jurisdiction

These Terms are governed by German law. If you are a consumer, mandatory protections of your country of residence remain unaffected. If you are a business, the exclusive jurisdiction—where permitted—shall be our place of business.

13) Contact

Email: info@sukaygmbh.ltd · Tel: +49 155 60101200 · Address: SUKAY GMBH LIMITED, 128 City Road, EC1V 2NX, London, UK.

14) Notices on dispute resolution

  • We are neither obliged nor willing to participate in consumer dispute resolution before a conciliation body.
  • EU ODR: The European Online Dispute Resolution platform has been discontinued. For assistance, refer to the European Commission’s consumer redress resources.

Legal references

  • EU Consumer Rights Directive 2011/83/EU – withdrawal rights & exceptions (incl. passenger transport). See Art. 9–16 and guidance. (EUR‑Lex; national guidance)
  • UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 – cooling‑off rules and exemptions.
  • EU Package Travel & Linked Travel Arrangements Directive (EU) 2015/2302 – organiser vs retailer duties.
  • UK CAA – ATOL Certificates must be issued immediately upon first payment by the ATOL holder/agent.
  • EU Geo‑Blocking Regulation (EU) 2018/302 – ban on unjustified geo‑blocking and forced re‑routing in the internal market.
  • European Commission – Discontinuation of the EU ODR platform and consumer redress resources.

© 2025 SUKAY GMBH LIMITED — sukaygmbh.ltd